After you arrive, a UAMS Registration representative will meet with you and your family to get the information necessary for your hospital stay.
To assist us in serving you, please have the following items available (as applicable):
- Insurance card(s)
- Doctor’s orders (if available)
- Medicare card/Medicaid card
- Drivers license/state ID
- Social Security number
- Authorization document (HMO/PPO patients)
- Precertification document
- Referral form
Many employer benefit programs and insurance plans require precertification for payment of full benefits. If your insurance policy requires precertification or a second opinion for treatment, the appropriate authorization numbers and documentation must be obtained before care is provided. Also, if your plan requires a referral form, please bring it with you. Insurance information must be provided within 24 hours of admission in order to meet our requirements for timely notification to payor. It is your responsibility to work with your physician and insurance carrier to meet the requirements of your insurance policy. Failure to do so may result in a denial/reduction of insurance coverage.
Patients without insurance coverage will be expected to make a deposit on admission. A financial counselor will assist you in making arrangements. Programs are available for qualified applicants who are unable to meet their financial obligations. Staff can facilitate applications for Medicaid or other assistance programs.
Security and Confidentiality
The information you give us at registration is necessary to complete our records. It will also allow for the accurate billing of your health insurance carrier. All information is kept strictly confidential.
Room Assignment
The patient care facilities at UAMS are anchored by our expanded hospital with a total of 540,000 square feet and all private rooms.
Valuables
Please leave valuables at home or send them home with family members. This includes jewelry, electronics and large sums of money. It is also a good idea to leave at home any medicine you were taking before you were admitted to the hospital. Your care team will make sure you get all the medications you need while you are in the hospital.
If you have valuables or a large amount of cash that you need to store while you are in the hospital, our admissions staff can help you with access to our safe storage area. This service is available for patients only. Please remember to claim your items when you are discharged.
UAMS is not responsible for the loss of valuables not registered with us for safekeeping during your hospital stay.
Personal Items
There is limited storage space in our patient rooms, so please bring only a few personal items for your room: toilet articles, pajamas, a robe, slippers and reading materials. Maternity patients should bring clothes for the baby to wear home from the hospital and a car seat for the baby.