Emergency Department at UAMS Health in Bryant (Part of UAMS Health in Bryant)

Thank you for choosing the UAMS Health Emergency Department in Bryant. Our state-of-the-art facility and specially trained physicians and nursing staff offer excellent care for all types of illnesses and injuries.

We want you to have the best possible experience in our Emergency Department. Please read the information below to help you understand and participate in your care.

What to Expect During Your Visit

1. Registration: Staff will ask for your name, date of birth and/or social security number, and the reason for your visit to create an electronic medical record for your visit. You will later be asked for additional information such as your address, phone number, contact person and insurance provider.
2. Triage: A nurse will see how serious your condition is and how quickly you need to be seen.
3. Evaluation: Your healthcare team will check your condition in greater detail and may order tests and/or treatments.
4. Testing: Blood tests may be sent to the lab for analysis. (Extra blood may be collected and saved in room in case more testing is needed.) Most results are available in one to two hours, but some tests take longer. Radiology tests include X-rays, ultrasounds and CT scans, which let your doctor see the bones and organs inside your body.
5. Treatment: You may be given medicine to treat your condition or help you feel better. You may also have a procedure, such as stitches or splints.
6. Diagnosis: In most cases, the doctor in the Emergency Department will be able to find out what is making you feel bad and help you begin to feel better. Sometimes, the doctor may not be able to find out the exact problem in the Emergency Department, but the doctor will make sure there is not something seriously wrong.
7. Decision: If your doctor finds that you are well enough to go home, you will be given discharge instructions for how to take care of yourself at home. You may also get prescriptions, medical equipment, and instructions to see other doctors.

Please let your team know which pharmacy you would like to use. Prescriptions will be sent electronically. Your nurse will go over these with you and answer your questions.

If you need hospital-level care, you will be moved to a hospital room as soon as possible or transferred to another hospital. We will care for you in the Emergency Department until a room is ready or another hospital is able to receive you and continue your care.

Clean Hands Save Lives

• One of the most effective ways to stop the spread of germs is to wash your hands or clean them with hand sanitizer.
• If your care team forgets this step when they come in to see you, please remind them.
• Please keep your own hands clean and ask others with you to keep their hands clean too.

Participate in Your Care

Talk to us. Tell us when and how the problem started, what it feels like, if you’ve had it before and what makes it worse or better. Tell us about your health, including past medical problems, things going on now, medicine you are taking and allergies. You can enter this information into your phone or write it down on a card or carry it with you if you have a hard time remembering.

Ask questions. If you don’t understand what is happening or why, please tell your doctor or nurse. Before you leave, make sure you understand all your instructions, including:

• How to use new medicine or equipment
• When to see your doctor
• Signs that something may be wrong and when you may need to see a doctor sooner
• Anything you may not be well enough to do such as drive or lift heavy things

Waiting Times

Patients in the Emergency Department are seen based on the severity of their condition and which treatment areas are open, not in order of arrival. For example, a patient with a life-threatening condition like a heart attack will be seen before a patient with a minor problem.

A triage nurse will determine the severity of your condition. If your condition changes or gets worse while you are waiting, please tell a member of our staff. The staff of the Emergency Department will make every effort to see you as quickly as possible.

Important Information for Patients

• Please do not eat or drink anything while you are waiting to be seen. This includes drinking water. Some tests and procedures require an empty stomach. Please ask a doctor or nurse before you eat anything so your care will not take longer.
• Ask a nurse before using the bathroom to see if a urine sample is needed.

Phones and Valuables

• To use the free Wi-Fi, select the “UAMS Guest” network and log-in with your email address.
• UAMS Health is not responsible for lost or stolen items. We strongly recommend that you bring only essential items with you to the Emergency Department. Please bring a photo ID, your insurance card, and a list of current medications, if available.

Chapel

A chapel is located near the lobby on the first floor behind the information desk. The chapel is available for prayer, reflection, and quiet time. You are welcome to invite your personal spiritual leader or minister to be with you during your procedure and hospital stay.

Food for Visitors

A canteen on the first floor offers a variety of food and drinks for purchase. A microwave oven is available for visitor use.

Interpreters

Video interpreting is available free of charge if you do not speak English or are hearing impaired and need help communicating with your care team.

Smoking

UAMS Health is tobacco-free. Use of tobacco is not allowed inside or outside buildings, in parking lots or in cars on UAMS Health property. Your doctor may be able to give you medicine to help you handle withdrawal while in the hospital.

Weapons

UAMS Health is weapons-free. Weapons of any kind, including knives an regardless of concealed carry status, are not permitted on UAMS Health property.

Patients park in the surface-level parking lot next to UAMS Health in Bryant. Parking is free.

Directions From the Parking Area

TBD